Frequently Asked Question
About US
What is EcoMart’s mission?
EcoMart’s mission is to make sustainability simple, accessible, and impactful. At its core, the brand believes eco-friendly choices shouldn’t be hard or expensive. That’s why EcoMart offers affordable, compostable everyday products made from natural materials like betel nut leaves.
These alternatives help reduce plastic dependency while promoting mindful consumption. EcoMart isn’t just selling products—it’s creating a lifestyle movement that’s kinder to the Earth
How are EcoMart’s products better for the planet?
EcoMart’s products are compostable, toxin-free, and crafted from renewable, plant-based resources. Unlike plastic or chemically processed items, they break down naturally without polluting soil or water.
By using fallen leaves and agricultural byproducts instead of trees or petroleum, the brand cuts down on waste and harmful emissions. EcoMart’s products go back to the Earth the way nature intended—clean and guilt-free.
Who makes EcoMart’s products?
EcoMart’s products are handmade by skilled local artisans in rural Bangladesh, with 75% of the workforce being women. The brand operates its own in-house manufacturing units, focusing on clean, low-impact production methods using natural materials. This approach not only ensures premium quality but also empowers women, supports local economies, and creates sustainable livelihoods. Every piece is a step toward a more inclusive and eco-conscious world.
USE & CARE
Are EcoMart's products microwave and oven safe?
Yes, most EcoMart products can handle heat, but with limits. EcoMart’s betel nut leaf products are designed to withstand warm food and liquids. Many of them can go in the microwave or oven for short periods (generally under 2 minutes for microwaves and up to 180°C in ovens). However, since they’re natural and uncoated, prolonged high heat may warp or dry them out. Always check the product label or website for specific usage instructions.
Are EcoMart’s products safe to use?
Absolutely—they’re food-grade, toxin-free, and 100% safe. All EcoMart items are made from natural, chemical-free materials like fallen betel nut leaves. No plastic, no bleach, no hidden toxins. They’re certified for direct food contact, making them safe for kids, elders, and everyone in between. You can feel confident that what touches your food is as clean as nature intended.
What is composting and how can I start?
Composting is turning organic waste into nutrient-rich soil, and it’s easier than you think.When you compost things like food scraps or EcoMart plates, microorganisms break them down into humus, a natural fertilizer. You can compost in your backyard with a small bin or even indoors with a countertop composter. Just combine “greens” (food waste) with “browns” (dry leaves or EcoMart disposables), keep it moist, and let nature do the rest. It’s one of the simplest ways to reduce waste and nourish the Earth.
Materials
MATERIALS
What materials does EcoMart use in their products?
EcoMart uses natural, renewable resources like fallen betel nut leaves, sugarcane bagasse, and bamboo. These plant-based materials are carefully chosen not just for their sustainability, but also for their safety and biodegradability. Every plate, tray, or bowl is crafted to be compostable, plastic-free, and chemical-free. It’s all about using what nature gives, without harming it
Why betel nut leaves over other plant materials?
Because they’re tough, beautiful, and require zero tree-cutting. Betel nut leaves (Areca) are naturally shed by the tree, which means there’s no deforestation or harm involved in sourcing them. They’re also sturdy, heat-resistant, and biodegradable, making them ideal for durable, single-use alternatives to plastic or paper
Do your materials have any chemicals or coatings?
Nope. Just plants. No plastics. No weird stuff. We don’t do synthetic coatings or chemical layers. Everything you touch is 100% natural—pressed from leaves, bagasse, or bamboo, and that’s it. If you wouldn’t lick it, we wouldn’t use it. Simple.
Orders and Shipping
ORDERS & SHIPPING
Does Go Eco Mart ship internationally?
Yes, we proudly deliver our eco-friendly products worldwide. Our commitment to sustainability knows no borders. Whether you’re in Dhaka or Dublin, you can enjoy our compostable, plant-based tableware. We partner with reliable international couriers to ensure your order reaches you promptly and in perfect condition.
What are the shipping options and delivery times?
We offer Standard (5–7 business days), Express (2–4 business days), and Same-Day/Next-Day delivery in select areas. Our shipping methods are designed to suit your needs. Standard shipping is cost-effective, Express is faster for urgent orders, and Same-Day/Next-Day is available in certain locations. Delivery times may vary based on your location and the selected shipping method.
How can I track my order?
Easy peasy. Once your order ships, we’ll email you a tracking link. No need to play detective. As soon as your eco-goodies are on the move, you’ll receive an email with all the tracking details. Just click the link, and you’ll know exactly where your package is and when to expect it.